RN QUALITY IMPROVEMENT COORDINATOR

BILH Performance Network; Plymouth, Northern (MA, KY); Hybrid; USD 73,000 - 149,000; Full time

Job summary

Beth Israel Deaconess Hospital Plymouth seeks an RN Quality Improvement Coordinator to advance patient care outcomes. You will lead performance improvement initiatives, analyze data, and collaborate with clinicians to meet regulatory standards within a 40-hour hybrid day role.

The position requires a BSN and a Master’s in a healthcare field, plus 2+ years in quality improvement or accreditation, with strong communication and leadership skills.

Qualifications

• BSN required; Massachusetts RN license.
• MS in healthcare or related field preferred.
• 2+ years progressive quality improvement/ accreditation work.
• Experience leading cross-functional clinical projects.
• Knowledge of Lean, Six Sigma, PDSA, RCA, FMEA.
• Familiarity with TJC, CMS, MassHealth standards.
• Strong data analysis and reporting skills; interpret trends.
• Excellent oral and written communication; collaborative culture.

Responsibilities

• Lead and sustain quality initiatives improving patient outcomes.
• Serve as SME on publicly reported data (IQR, OQR, IPFQR).
• Support abstraction, Core Measures, e-CQMs and registries.
• Apply Lean, Six Sigma, and PDSA to drive improvements.
• Collaborate with clinicians, coding teams to optimize docs.
• Translate quality data into dashboards and reports for committees.
• Participate in quality committees and benchmark against standards.
• Develop corrective action plans and policy updates.

Skills

Quality improvement

Lean Six Sigma

Data analysis

Project management

Communication

Education

BSN

MS in healthcare

Tools

EPIC

Excel

Microsoft Office

Job description

# RN QUALITY IMPROVEMENT COORDINATORPlymouth, MA • Beth Israel Deaconess Hospital Plymouth • Full-time • DayShare job:Apply now**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**40 hours, day shift, hybrid, Monday through Friday**Job Description:**Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization. It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care.**Position Summary:** Under the supervision of the Quality Improvement Manager, the RN Quality Improvement Coordinator plays a vital role in advancing patient care outcomes and experiences at BID-P. This role leads performance improvement initiatives using evidence-based methodologies, fosters a culture of continuous learning, and supports clinical teams in achieving excellence in quality and safety.This position blends clinical expertise, data analysis, project leadership, and collaborative engagement to improve hospital-wide performance metrics and meet regulatory requirements.**Duties/Responsibilities:*** Lead, support, and sustain quality initiatives aimed at improving: + AHRQ Patient Safety Indicators + Expected Complication Rate Index + Risk-Adjusted Mortality Index + Hospital-Acquired Conditions + Core Measures, Value-Based Purchasing, Meaningful Use, and other indicators* Serve as a subject matter expert on publicly reported data including: + IQR, OQR, IPFQR, MassHealth, TJC, e-CQMs + Clinical registries such as GWTG, NCDR, and others* Support Q-Centrix abstraction processes, ensuring clinical data accuracy for Core Measures, e-CQMs, registries, and additional reporting requirements* Apply performance improvement methodologies such as Lean, Six Sigma, and PDSA to drive process efficiency and outcome improvements* Collaborate with physicians, nurses, documentation specialists, and coding teams to optimize documentation, care delivery, and metric performance* Analyze and translate quality data into reports, dashboards, and educational materials for committees and leadership* Participate in quality-related committees, review best practices and evidence-based literature, and benchmark against national and regional standards* Assist in evaluating care processes, developing indicators, and tracking performance to meet quality goals* Support the hospital’s Continuous Quality Improvement Plan and ensure compliance with TJC, CMS, and other accrediting bodies* Develop and assist in implementing corrective action plans and policy revisions based on findings or regulatory updates* Foster a collaborative, team-based environment focused on continuous improvement and innovation* Facilitate service-line level Quality Committees and Morbidity and Mortality Conferences*It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.***Education/Experience Required:*** Bachelor’s degree in Nursing (BSN) – required* Master’s degree in a healthcare-related field – required* At least 2 years of progressive experience in quality improvement, compliance, accreditation, or related healthcare roles* Experience leading complex, cross-functional projects in a clinical or hospital setting* Strong knowledge of performance improvement and quality methodologies (e.g., Lean, Six Sigma, PDSA, RCA, FMEA)* Familiarity with accreditation and regulatory standards (e.g., TJC, CMS, MassHealth)* Advanced data analysis and reporting skills; able to interpret complex datasets and identify trends* Excellent oral and written communication skills* Skilled in Microsoft Office (Excel, PowerPoint, Word); EPIC experience preferred* Ability to build and maintain effective working relationships across all levels of the organization* Strong organization, prioritization, and project management skills* Self-motivated, detail-oriented, and able to work independently while supporting a team environment* Demonstrated commitment to upholding the mission and values of Beth Israel Deaconess Hospital–Plymouth**Registration/Certification:*** Current Massachusetts RN license – required* Certified Professional in Healthcare Quality (CPHQ) – preferred or obtained within 1 year of employment* Lean Six Sigma Green Belt or higher – preferred**Physical/Environmental Requirements**This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 – 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.*Application Instructions: Applicants will only be considered for the specific Job Posting to which they apply. If there are multiple Job Postings for the same or similar role, applicants must apply separately to each posting to ensure consideration.***Pay Range:**$73,000.00 USD – $149,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer/Veterans/Disabled### **Job details*** **Employment:** Full-time* **Hours/Week:** 40* **Shift:** Day* **Category:** Quality* **Pay Range:** $73,000.00 USD - $149,000.00 USD* **FLSA:** Exempt* **Req ID:** JR103581