Hybrid RN Manager, Telephonic WC Case Management

AmTrust Financial Services Inc.; Oak Brook (IL); Hybrid; USD 88,000 - 130,000; Full time

Benefits offered by this job

Medical & Dental Plans

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services Inc. is seeking a Manager, RN Branch Manager of Telephonic Case Management for Workers’ Compensation in Oak Brook, IL. The role leads a team of nurse case managers and drives best-in-class outcomes through expert oversight and strategic collaboration.

The position is hybrid-based in Oak Brook, IL, requiring strong leadership, clinical expertise, and knowledge of workers’ compensation practices to optimize medical treatment and return-to-work outcomes.

Qualifications

• Active RN license in the United States (or territory).
• BSN from an accredited college or university.
• National Certification in case management or ability to obtain within 24 months.

Responsibilities

• Oversee telephonic case management staff to ensure high-quality outcomes.
• Manage departmental operations and administrative activities.
• Ensure adherence to standards, protocols, and KPIs for medical and disability cases.
• Recruit, coach, and develop staff for growth and high performance.
• Collaborate with physicians, claims professionals, and employers.

Skills

RN license

Nurse case management

Leadership

Spanish language

Utilization review

Education

BSN

Case management certification

Tools

Microsoft Office

Job description

AmTrust Financial Services Inc. is seeking a Manager, RN Branch Manager of Telephonic Case Management for Workers’ Compensation in Oak Brook, IL. The role leads a team of nurse case managers and drives best-in-class outcomes through expert oversight and strategic collaboration.

The position is hybrid-based in Oak Brook, IL, requiring strong leadership, clinical expertise, and knowledge of workers’ compensation practices to optimize medical treatment and return-to-work outcomes.