Hybrid RN Care Manager for High-Risk Patients

Hopscotch Primary Care; Asheville (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hopscotch Primary Care seeks a Care Manager Registered Nurse (CMRN) to oversee a high-acuity patient panel through primarily remote case management with periodic in-clinic support. The role focuses on improving clinical outcomes, patient experience, and continuity of care within a value-based model.

The CMRN collaborates with providers, clinic staff, and Care Center Managers to deliver proactive, patient-centered care.

Qualifications

• Active RN license in North Carolina.
• BLS certification.
• Experience in a primary care clinic focused on chronic disease management.
• Experience with behavioral health and community-based organizations preferred.
• Experience with motivational interviewing, behavior change, health promotion, and coaching.
• Strong verbal and written communication skills and customer service orientation.

Responsibilities

• Manage a defined panel of high-risk patients, delivering comprehensive, longitudinal case management.
• Develop, implement, and update individualized care plans in collaboration with providers and care teams.
• Perform ongoing telephonic outreach and monitoring to improve patient outcomes.
• Coordinate care across providers, specialists, hospitals, EDs, SNFs, and community resources.
• Partner with transitions of care team for smooth transitions and ensure patient needs are met after transitions of care.

Skills

RN license NC

BLS certification

Primary care chronic disease mgmt

Behavioral health experience

Motivational interviewing

Strong communication

Job description

Hopscotch Primary Care seeks a Care Manager Registered Nurse (CMRN) to oversee a high-acuity patient panel through primarily remote case management with periodic in-clinic support. The role focuses on improving clinical outcomes, patient experience, and continuity of care within a value-based model.

The CMRN collaborates with providers, clinic staff, and Care Center Managers to deliver proactive, patient-centered care.