Hybrid Retirement Benefits Advisor

State Treasurer; Raleigh (NC); Hybrid; USD 48,000 - 83,000; Full time

Benefits offered by this job

Health insurance options

Standard and supplemental retirement

NC Flex program

Paid vacation

Sick leave

Community service leave

Paid parental leave

Job summary

State Treasurer in North Carolina is seeking a Program Coordinator III (S) to assist active and retired state employees and employers with retirement inquiries, educating them on benefit programs and statute interpretations. This role handles diverse questions from across the state and requires strong customer service.

The position offers a hybrid telework option, requires a bachelor’s degree plus two years’ related experience, and includes responsibilities such as researching benefits

Qualifications

• Bachelor's degree and two years of related experience required.
• Experience interpreting retirement laws and benefits preferred.
• Strong customer service and research abilities.

Responsibilities

• Counsel and educate state employees and employers on retirement programs.
• Handle calls and emails with simple to complex inquiries.
• Explain statutes and regulatory interpretations and provide research follow-up.

Skills

Retirement benefits

Insurance benefits

Financial planning

Customer service

Education

Bachelor's degree

Tools

Outlook

Word

PowerPoint

Excel

Job description

State Treasurer in North Carolina is seeking a Program Coordinator III (S) to assist active and retired state employees and employers with retirement inquiries, educating them on benefit programs and statute interpretations. This role handles diverse questions from across the state and requires strong customer service.

The position offers a hybrid telework option, requires a bachelor’s degree plus two years’ related experience, and includes responsibilities such as researching benefits