Hybrid Research IT Applications Analyst I

Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 63,000 - 90,000; Full time

Job summary

Mass General Brigham Incorporated is seeking an Applications Analyst to support research applications such as LabArchives, StudyTrax, Veeva SiteVault, GitLab and related tools. The role involves designing, testing, and maintaining software while helping train and assist end users across research teams.

You will document requirements, translate them into specifications, participate in QA plans, and provide ongoing operational support with a focus on quality and customer service.

Qualifications

• Bachelor's degree in CS or related field required.
• Experience in development, support, or operation of software applications, preferably in healthcare IT.
• Strong ability to document workflows and business processes.

Responsibilities

• Participates in design, development, testing, implementation and maintenance of software applications.
• Translate business requirements into functional specifications for software applications.
• Develop and execute testing plans and perform QA tasks.
• Train end users and develop end-user documentation.
• Provide ongoing support and resolve issues to ensure reliable software operations.

Skills

Problem-solving

Interpersonal skills

Communication

Education

Bachelor's Degree in Computer Science or Related Field

Tools

Microsoft Office 365

Job description

Mass General Brigham Incorporated is seeking an Applications Analyst to support research applications such as LabArchives, StudyTrax, Veeva SiteVault, GitLab and related tools. The role involves designing, testing, and maintaining software while helping train and assist end users across research teams.

You will document requirements, translate them into specifications, participate in QA plans, and provide ongoing operational support with a focus on quality and customer service.