Hybrid-Remote Logistics Operations Manager

USPack; Danbury (CT); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

USPack is a leading logistics provider focused on same-day delivery solutions. The Operations Manager role oversees transportation services for assigned customers, coordinating Independent Contractors to deliver from client locations to destinations with an emphasis on service quality and margin control.

Shift is Monday–Friday with a 9:00 AM–6:00 PM schedule. Hybrid-Remote work is available, with preference for candidates near Danbury, CT and travel 50–75% to client sites.

Qualifications

• College degree or equivalent experience required.
• Six Sigma Green Belt preferred.
• Strong knowledge of logistics/courier route management.

Responsibilities

• Meet with clients regularly to build relationships and document visits.
• Review operational data and location scans to resolve issues.
• Coordinate with independent contractors to meet route requirements.
• Manage driver payments and service updates.
• Monitor gross margins and contractor performance.

Skills

Logistics route management

Customer service

MS Office

Independent contractor relations

Driver coordination

Education

College degree

Six Sigma Green Belt

Tools

MS Office Suite

Job description

USPack is a leading logistics provider focused on same-day delivery solutions. The Operations Manager role oversees transportation services for assigned customers, coordinating Independent Contractors to deliver from client locations to destinations with an emphasis on service quality and margin control.

Shift is Monday–Friday with a 9:00 AM–6:00 PM schedule. Hybrid-Remote work is available, with preference for candidates near Danbury, CT and travel 50–75% to client sites.