Hybrid-Remote Logistics Operations Lead

USPack Logistics; Danbury (CT); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

USPack is a leading logistics provider focused on same-day delivery, with hybrid-remote roles and opportunities to travel within a Danbury, CT area. The Operations Manager oversees transportation services for assigned client groups, coordinating Independent Contractors and ensuring timely delivery, service quality, and cost control.

Ideal candidates have a college degree or equivalent experience, strong communication, and experience in logistics, with willingness to travel 50–75% and work a

Qualifications

• Bachelor’s degree or high school diploma with equivalent experience.
• Six Sigma Green Belt preferred.
• Experience in logistics/courier operations and contractor management.

Responsibilities

• Meet with clients regularly to build relationships and document visits.
• Manage ICs for route coverage, stops, issues, and scanning.
• Monitor gross margins and negotiate contractor services to meet budget targets.

Skills

Customer service

Route planning

Communication

Independent judgment

Driver relations

Education

College degree

High school diploma

Six Sigma Green Belt preferred

Tools

MS Office

Outlook

Excel

Word

Job description

USPack is a leading logistics provider focused on same-day delivery, with hybrid-remote roles and opportunities to travel within a Danbury, CT area. The Operations Manager oversees transportation services for assigned client groups, coordinating Independent Contractors and ensuring timely delivery, service quality, and cost control.

Ideal candidates have a college degree or equivalent experience, strong communication, and experience in logistics, with willingness to travel 50–75% and work a