Hybrid Remote Financial Relationship Banker

0101 The Huntington National Bank; Macon (GA); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker to grow consumer and business banking relationships by identifying goals and offering deposit, loan, and other products. You will support customers with personalized financial guidance in a branch setting.

In this role you will handle service concerns, drive referrals, and educate customers on online and mobile banking while adhering to bank policies and security standards. Equal Opportunity Employer.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) Maintaining your knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Skills

Customer service

Sales skills

Banking knowledge

Communication skills

Technology aptitude

Education

Bachelor's Degree (preferred)

Job description

Huntington National Bank is seeking a Financial Relationship Banker to grow consumer and business banking relationships by identifying goals and offering deposit, loan, and other products. You will support customers with personalized financial guidance in a branch setting.

In this role you will handle service concerns, drive referrals, and educate customers on online and mobile banking while adhering to bank policies and security standards. Equal Opportunity Employer.