Hybrid Regional Account Manager – Indianapolis

SPS Health LLC; Legendary Hills (IN); Hybrid; USD 70,000 - 75,000; Full time

Job summary

SPS Health LLC is seeking a Regional Account Manager in the Indianapolis area to lead the Regional Account Coordinator team and drive client success across the territory. This role oversees driver performance, invoicing, and route changes, with frequent travel to client sites.

The position requires strong account management and logistics expertise, excellent communication, and CRM proficiency. A high school diploma is required; a bachelor’s/associate degree is preferred. Hybrid role with travel.

Qualifications

• Proven experience in account management and team leadership.
• Strong understanding of logistics operations and supply chain management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficient in relevant software and technology, including logistics management systems.

Responsibilities

• Lead, mentor, and develop the Regional Account Coordinator team to ensure high performance.
• Maintain regular communication with RACs to sustain service levels.
• Conduct regular on-site visits to maintain client relationships and adherence to guidelines.
• Monitor and improve driver performance to enhance productivity and service quality.
• Oversee invoicing and route changes; communicate updates clearly to stakeholders.
• Analyze margins on territory accounts and identify profitability opportunities.
• Establish a structured call schedule for team alignment and accountability.
• Collaborate with Client Services on business reviews and growth initiatives.

Skills

Account management

Team leadership

Logistics operations

Communication

Data analysis

CRM experience

Microsoft Outlook

Excel

PowerPoint

Project management

Education

High School Diploma or equivalent

Bachelor’s or associate degree preferred

Tools

CRM software

Microsoft Project

Excel

PowerPoint

Outlook

Job description

SPS Health LLC is seeking a Regional Account Manager in the Indianapolis area to lead the Regional Account Coordinator team and drive client success across the territory. This role oversees driver performance, invoicing, and route changes, with frequent travel to client sites.

The position requires strong account management and logistics expertise, excellent communication, and CRM proficiency. A high school diploma is required; a bachelor’s/associate degree is preferred. Hybrid role with travel.