Hybrid QA & Controls Specialist — Elevate Financial Ops

NextPath Workforce Solutions; Memphis (TN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

NextPath Workforce Solutions is seeking a Quality Assurance and Controls Specialist in Memphis, TN for a hybrid contract role (onsite 3 days/week). You will perform quality reviews, audits, and transaction assessments to ensure accuracy, compliance, and continuous improvement of key processes.

The ideal candidate has 3+ years in financial services QA/audit, strong analytical skills, root-cause analysis, and experience monitoring metrics and reporting recommendations to leadership.

Qualifications

• 3+ years of relevant experience (financial services strongly preferred).
• QA / audit methodology / operational controls / process improvement knowledge.
• Strong attention to detail and accuracy in a high-volume environment.
• Ability to identify risk, evaluate procedural gaps, and recommend practical solutions.
• Strong analytical skills (including root-cause analysis).
• Experience monitoring performance metrics and reporting recommendations to leadership.

Responsibilities

• Perform quality reviews, audits, and transaction assessments.
• Investigate exceptions, identify root cause, and recommend preventative fixes.
• Track/report quality metrics, error trends, and findings to leadership.
• Partner with leadership to strengthen controls and improve workflow efficiency.
• Support training, documentation, and coaching around quality standards.

Skills

QA methodology

Audit controls

Process improvement

Root-cause analysis

Data analytics

Metrics reporting

Attention to detail

Job description

NextPath Workforce Solutions is seeking a Quality Assurance and Controls Specialist in Memphis, TN for a hybrid contract role (onsite 3 days/week). You will perform quality reviews, audits, and transaction assessments to ensure accuracy, compliance, and continuous improvement of key processes.

The ideal candidate has 3+ years in financial services QA/audit, strong analytical skills, root-cause analysis, and experience monitoring metrics and reporting recommendations to leadership.