Quality Assurance and Controls Specialist

NextPath Workforce Solutions; Memphis (TN); Híbrido; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

NextPath Workforce Solutions is seeking a Quality Assurance and Controls Specialist in Memphis, TN for a hybrid contract role (onsite 3 days/week). You will perform quality reviews, audits, and transaction assessments to ensure accuracy, compliance, and continuous improvement of key processes.

The ideal candidate has 3+ years in financial services QA/audit, strong analytical skills, root-cause analysis, and experience monitoring metrics and reporting recommendations to leadership.

Qualificações

• 3+ years of relevant experience (financial services strongly preferred).
• QA / audit methodology / operational controls / process improvement knowledge.
• Strong attention to detail and accuracy in a high-volume environment.
• Ability to identify risk, evaluate procedural gaps, and recommend practical solutions.
• Strong analytical skills (including root-cause analysis).
• Experience monitoring performance metrics and reporting recommendations to leadership.

Responsabilidades

• Perform quality reviews, audits, and transaction assessments.
• Investigate exceptions, identify root cause, and recommend preventative fixes.
• Track/report quality metrics, error trends, and findings to leadership.
• Partner with leadership to strengthen controls and improve workflow efficiency.
• Support training, documentation, and coaching around quality standards.

Conhecimentos

QA methodology

Audit controls

Process improvement

Root-cause analysis

Data analytics

Metrics reporting

Attention to detail

Descrição da oferta de emprego

If you’re experienced in quality assurance, audit/controls, or operational risk within financial services, I have a strong hybrid contract role in Memphis, TN (on-site 3 days/week).

We’re hiring a Quality Assurance and Controls Specialist to help ensure key operational processes are accurate, compliant, and consistently improving (client name kept confidential).

Must-haves:

• 3+ years of relevant experience (financial services strongly preferred)
• QA / audit methodology / operational controls / process improvement knowledge
• Strong attention to detail and accuracy in a high-volume environment
• Ability to identify risk, evaluate procedural gaps, and recommend practical solutions
• Strong analytical skills (including root-cause analysis)
• Experience monitoring performance metrics and reporting recommendations to leadership

What you’ll work on:

• Perform quality reviews, audits, and transaction assessments
• Investigate exceptions, identify root cause, and recommend preventative fixes
• Track/report quality metrics, error trends, and findings to leadership
• Partner with leadership to strengthen controls and improve workflow efficiency
• Support training, documentation, and coaching around quality standards

Bonus points if you have:

• Managed Accounts experience
• Trading or trade review experience

@Institute of Internal Auditors (IIA)

@ISACA

@Association for Financial Professionals (AFP)

@ACAMS

@American Accounting Association

#OperationalRisk #InternalAudit #QualityControl #MemphisCareers #HybridJobs