Hybrid Purchasing & Customer Service Leader

Pocket Nurse; Farmington Hills (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with matching contributions

Paid time off and holidays

On-site fitness center

Casual dress code

Job summary

Pocket Nurse in Farmington Hills, MI is hiring a Purchasing and Customer Service Manager to oversee procurement and customer service teams.

The role includes developing purchasing strategies, managing vendor relationships, and ensuring exceptional service delivery to customers. Candidates should possess a Bachelor’s degree in Business or related field along with strong analytical and negotiation skills.

Benefits include competitive wages, medical coverage, 401(k), paid time off, and a hybrid work schedule.

Qualifications

• 4 years of related experience or equivalent combination of education and experience.
• Proven collaboration and negotiation skills with vendors.
• Strong analytical problem-solving skills.

Responsibilities

• Oversee Purchasing, Customer Service, and White Glove Delivery teams.
• Develop and execute purchasing strategies with vendors.
• Manage vendor relationships and improve customer service performance.

Skills

Vendor management

Inventory/supply chain management

Contract negotiation

Customer service principles

Microsoft Excel (advanced)

Analytical skills

Attention to detail

Communication skills

Education

Bachelor’s degree in Business or related field

Tools

ERP/CRM software

Job description

Pocket Nurse in Farmington Hills, MI is hiring a Purchasing and Customer Service Manager to oversee procurement and customer service teams.

The role includes developing purchasing strategies, managing vendor relationships, and ensuring exceptional service delivery to customers. Candidates should possess a Bachelor’s degree in Business or related field along with strong analytical and negotiation skills.

Benefits include competitive wages, medical coverage, 401(k), paid time off, and a hybrid work schedule.