Strategic Purchasing & Customer Experience Manager (Hybrid)

DIAMEDICAL USA EQUIPMENT LLC; Farmington Hills (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Paid time off and holidays

Company-paid life insurance

On-site fitness center

Job summary

DIAMEDICAL USA EQUIPMENT LLC is looking for a Purchasing and Customer Service Manager in Farmington Hills, MI. The ideal candidate will oversee purchasing strategies and customer service teams, ensuring operational excellence through effective vendor management and customer satisfaction.

Key responsibilities include developing purchasing strategies, analyzing service performance and leading the customer service team. Strong analytical and negotiation skills are needed. Competitive wages and a hybrid work model are part of the benefits offered.

Qualifications

• Bachelor's degree in relevant field required.
• 4+ years of experience in related roles or equivalent.
• Strong skills in vendor management and negotiation.

Responsibilities

• Oversee purchasing and customer service operations.
• Develop and execute purchasing strategies.
• Manage vendor relationships for effective negotiations.

Skills

Vendor management

Inventory management

Contract negotiation

Customer service principles

Microsoft Excel (advanced)

Analytical skills

Attention to detail

Verbal and written communication

Education

Bachelor's degree in Business, Supply Chain Management, Economics, or related field

Four years of related experience or equivalent eight years combining education and experience

Tools

Inventory management systems

ERP software

CRM software

Job description

DIAMEDICAL USA EQUIPMENT LLC is looking for a Purchasing and Customer Service Manager in Farmington Hills, MI. The ideal candidate will oversee purchasing strategies and customer service teams, ensuring operational excellence through effective vendor management and customer satisfaction.

Key responsibilities include developing purchasing strategies, analyzing service performance and leading the customer service team. Strong analytical and negotiation skills are needed. Competitive wages and a hybrid work model are part of the benefits offered.