Hybrid Purchase Order & Customer Risk Specialist

Nourison; Ridgefield Park (NJ); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Nourison is seeking a Purchase Order Management Specialist for our Ridgefield Park, NJ office. This role oversees active decisions and communications to move orders from placement to fulfillment, serving as the primary contact for customers and vendors and resolving risks and exceptions that arise in the production cycle.

Responsibilities include customer-facing communications on status and timelines, collaborating with sales and planning, and maintaining clear records of exceptions and

Responsibilities

• Serve as the primary point of contact for customers on order status and delivery timelines.
• Proactively communicate delays, risks, or changes with revised timelines.
• Document customer-facing communications related to order changes or exceptions.
• Partner with sales, planning and customer service to ensure alignment on commitments.
• Follow up on confirmations, approvals, or deliverables from vendor partners.
• Escalate vendor performance issues or capacity concerns to leadership with context.

Job description

Nourison is seeking a Purchase Order Management Specialist for our Ridgefield Park, NJ office. This role oversees active decisions and communications to move orders from placement to fulfillment, serving as the primary contact for customers and vendors and resolving risks and exceptions that arise in the production cycle.

Responsibilities include customer-facing communications on status and timelines, collaborating with sales and planning, and maintaining clear records of exceptions and