Hybrid Project Manager – Openings & Partner Success

Clark National Accounts; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Clark National Accounts, based in Lititz, PA, seeks a Project Manager to deliver tailored solutions for partner locations and manage each project from kickoff to first 30 days of operation.

You will travel up to 50%, work in a hybrid setup with two in-office days weekly, and build strong relationships with customer brand stakeholders while ensuring timely project delivery and satisfaction.

Responsibilities

• Be the face of CNA on-site: Function as the CNA representative during selected deliveries on-site at the customer’s location
• Finish well: Complete project walkthroughs and punch list reviews to ensure successful project completion
• Build strong, solution-focused customer relationships: Partner with customers to identify tailored solutions that drive revenue growth and profitability
• Oversee end-to-end project coordination: Manage timelines, logistics, and communications across internal teams, customers, and third-party partners to ensure seamless execution and successful project delivery
• Leverage product knowledge and clear communication: Act as a knowledgeable resource for customers and internal teams, providing expert guidance on kitchen equipment and supply needs and project logistics
• Think critically and solve problems proactively: Anticipate challenges and develop practical, customer-focused solutions by analyzing project needs
• Use data to inform decisions: Gather, interpret, and act on data to make well-informed project recommendations and continuously improve outcomes
• Champion operational excellence: Identify and implement process improvements that increase team efficiency and elevate the customer experience
• Maintain organized, transparent project tracking: Use project management tools to ensure up-to-date documentation, task visibility, and data quality across all stages of the project
• Collaborate across teams for brand success: Work cross-functionally with teams like Logistics, Data & Analytics, Account Management, Sales, and Platform to deliver a cohesive and impactful experience for our partner brands.

Job description

Clark National Accounts, based in Lititz, PA, seeks a Project Manager to deliver tailored solutions for partner locations and manage each project from kickoff to first 30 days of operation.

You will travel up to 50%, work in a hybrid setup with two in-office days weekly, and build strong relationships with customer brand stakeholders while ensuring timely project delivery and satisfaction.