Hybrid Project Coordinator for Restoration Ops

Insurcomm Restoration; Cincinnati (OH); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Training and development opportunities

Growth potential within a PE-backed,—

Job summary

Insurcomm Restoration in Cincinnati, OH is seeking a Project Coordinator to support mitigation projects from start to finish. This role combines remote and in-office work (3-4 days on-site) to keep projects organized and on track.

You will coordinate schedules, maintain documentation in PSA, and assist with financial processes, while communicating with clients, vendors, and insurance partners. Strong Power BI skills and PSA experience are valued; associate or bachelor’s desired; growth

Qualifications

• Excellent time-management and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professionalism, attention to detail, and reliability.
• Ability to apply basic mathematical and accounting concepts.
• Experience using PSA job management systems; PSA experience strongly preferred.
• Experience creating, maintaining, or working with reports and dashboards; Power BI experience required.
• Reliable attendance and punctuality.

Responsibilities

• Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects.
• Support Project Managers and Operations leadership with daily project coordination.
• Maintain accurate job files, notes, and documentation within PSA.
• Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end.
• Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays.
• Assist with collections processes, including deductibles, progress payments, and final payments when needed.
• Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle.
• Prepare, review, complete, and route project-related forms, paperwork, purchase orders, and work orders; perform project tracking and reporting (Power BI).
• Provide quick, accurate responses to vendors, subcontractors, agents, and clients.
• Support office staff, production management, and sales teams as needed.
• Answer incoming calls, direct inquiries, and assist clients professionally and empathetically.
• Demonstrate a positive and professional image of the company through written, verbal, and visual communication.
• Apply all safety rules and regulations and help prevent work hazards.
• Perform other administrative and coordination duties as assigned.

Skills

Time management

Communication

Multitasking

Professionalism

Basic math

PSA experience

Power BI

Reports and dashboards

Attendance reliability

Education

Associate's degree

Bachelor's degree

Tools

PSA (job management system)

Power BI

Xactimate

Job description

Insurcomm Restoration in Cincinnati, OH is seeking a Project Coordinator to support mitigation projects from start to finish. This role combines remote and in-office work (3-4 days on-site) to keep projects organized and on track.

You will coordinate schedules, maintain documentation in PSA, and assist with financial processes, while communicating with clients, vendors, and insurance partners. Strong Power BI skills and PSA experience are valued; associate or bachelor’s desired; growth