Hybrid Project Coordinator - Customer Support & Proposals

BEUMER Group; Franklin Township (NJ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Premiums

401(k) with generous match

Life Insurance / Long Term Disability

Ancillary insurances

Generous Paid Time Off

Company holidays

Performance-based bonus

Job summary

BEUMER is seeking a Project Coordinator, Customer Support in New Jersey to manage customer communications, assist with estimates and service orders, and coordinate invoicing and vendor purchases. The role interfaces with customers, technical teams, and field staff in a fast-paced project environment.

You will generate proposals, track status, and support project management activities, including timekeeping and expense reconciliation.

Qualifications

• Five years of technical customer support and administrative experience.
• Excellent time management /organizational skills.
• High degree of accuracy, attention to details
• Excellent verbal and written communication
• Technical aptitude; familiarity and experience with Industrial Equipment
• Previous project coordination experience a plus
• Advanced computer skills; including proficiency in the most recent version of Microsoft Word, Excel, Teams and Outlook
• ERP experience is a plus.
• Office-Based Role (hybrid working schedule) : This is a traditional office-based position, focused on administrative and coordination tasks within a project environment, not based on a call center environment.

Responsibilities

• Maintain excellent customer relationships by communicating with the customer concerning their inquiries and concerns in a timely manner, with accuracy and professionalism.
• Generate estimates and proposals for submittal and discussion with customers; continually follow up with customers and technical groups informing them of status of proposals and to clarify additional details.
• Assist in setting up new service projects in terms of invoicing, purchase order generation.
• Generate & process service support orders, proposals and estimates while remaining flexible to shifting priorities.
• Generate and manage purchase orders to vendors, coordination of invoices.
• Review estimated versus actual for projects, including reviewing and reconciling time sheets and expense reports for field technicians.
• Assist with project management activities directly related to Customer Support projects.
• Prepare and send out various documents from customer purchase order thru final invoicing.
• Timesheet reporting via UKG and Expense Reports, currently processed using an excel spreadsheet are a key area this position takes care of.

Skills

Time management

Attention to detail

Verbal communication

Written communication

Industrial equipment familiarity

Project coordination

ERP experience

Tools

MS Word

MS Excel

Microsoft Teams

Outlook

ERP software

Job description

BEUMER is seeking a Project Coordinator, Customer Support in New Jersey to manage customer communications, assist with estimates and service orders, and coordinate invoicing and vendor purchases. The role interfaces with customers, technical teams, and field staff in a fast-paced project environment.

You will generate proposals, track status, and support project management activities, including timekeeping and expense reconciliation.