Hybrid Program Support Coordinator - Path to Manager

AdvanceCare Health Services; Shelbyville (TN); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Paid time off

Referral program

Vision insurance

Paid Orientation

Paid Training

Job summary

AdvanceCare Health Services, LLC seeks a Program Assistant to train toward Program Manager within the DDA Department. This hybrid role combines home office work with site visits, in-office days at Hermitage, TN, and travel across Middle Tennessee.

Essential functions include staff training, monitoring visits, audits, and maintaining client records in compliance with state requirements. The ideal candidate is organized, detail-oriented, and able to communicate effectively with diverse teams and

Qualifications

• High school diploma or GED required.
• Caregiving and office experience preferred.
• Healthcare or corporate experience a plus.

Responsibilities

• Provide Training including but not limited to pre-service and in-service training.
• Monitors and verifies required community visits, drills, and evacuation plans.
• Facilitates monthly PCSP/ISP reviews.
• Cooperate with Incident/Reportable Event Investigations.
• Develops and implements correction action plans (CAP).
• Completes weekly and monthly audits.
• Completes monthly site visits.
• Document client demographics into records on admission.
• Ensure 24-hour visits are completed per policy.
• Maintain staffing and in-service plans.
• Enforce policies and procedures and ensure staff compliance.
• Develop annual calendars with drills and appointments; report to Program Director.
• Maintain program books and client files; keep organized.
• Update emergency contacts and health plans.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Self-motivation

Feedback adaptability

Detail-oriented

Professionalism

Office software proficiency

Flexibility

Effective communication

Documentation & protocols

Productivity improvement

Education

High school diploma or GED

Caregiving and office experience preferred

Tools

Google Workspace

Microsoft Office

Business management software

Job description

AdvanceCare Health Services, LLC seeks a Program Assistant to train toward Program Manager within the DDA Department. This hybrid role combines home office work with site visits, in-office days at Hermitage, TN, and travel across Middle Tennessee.

Essential functions include staff training, monitoring visits, audits, and maintaining client records in compliance with state requirements. The ideal candidate is organized, detail-oriented, and able to communicate effectively with diverse teams and