Program Supervisor

Tharp Consulting; Vinton (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Tharp Consulting in the United States is seeking a Program Supervisor to oversee home and community-based services. You will mentor staff to deliver person-centered, high-quality care while ensuring regulatory compliance.

In this role you will coordinate with families and community providers, monitor outcomes and drive continuous improvement in service delivery. A collaborative and empathetic leadership style is essential to success.

Qualifications

• Leadership and mentoring staff experience.
• Commitment to person-centered care and regulatory compliance.
• Strong communication and partnership skills with families and providers.
• Ability to monitor performance and drive process improvement.
• Empathy, collaboration and innovation in service delivery.

Responsibilities

• Supervise and coach program staff to ensure high-quality support.
• Ensure services remain person-centered and compliant with regulations.
• Coordinate care with families and external providers.
• Track, evaluate and improve program outcomes.
• Foster a supportive, collaborative culture within the team.

Skills

Leadership

Staff development

Person-centered care

Regulatory compliance

Communication with families

Performance monitoring

Job description

Program Supervisor (Community & Social Services)

Oversee home and community-based programs supporting individuals with diverse needs. Lead and mentor staff to deliver person-centered, high-quality care and uphold regulatory compliance. Partner with families and community providers to coordinate services, monitor outcomes, and drive continuous improvement.

Key Responsibilities

• Supervise and coach program staff to ensure consistent, high-quality support
• Ensure services remain person-centered and aligned with regulatory requirements
• Coordinate care with families and external community providers
• Track, evaluate, and improve program outcomes
• Promote a supportive, empathetic, and collaborative culture

Required Skills & Qualifications

• Leadership and staff development/mentoring experience
• Strong understanding of person-centered care and compliance expectations
• Effective communication and partnership skills with families and providers
• Ability to monitor performance and drive process improvement
• Commitment to empathy, collaboration, and innovation