Hybrid Program Manager: Strategy, Delivery & Client Partnerships

Broadridge Financial Solutions, Inc.; Edgewood (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

Broadridge Financial Solutions, Inc. is hiring a Program Manager to lead strategy, governance, and delivery of high-impact client programs in the retail shareholder space.

You will build trusted client partnerships, align cross-functional teams, and translate priorities into measurable outcomes. Responsibilities include owning client relationships, scalability planning, developing playbooks, and providing strategic oversight to ensure timely, high-quality deliverables.

Qualifications

• 5+ years of program management experience coordinating teams to meet client goals.
• Executive-level communication and leadership across internal and client stakeholders.
• Experience leading complex client programs and building trusted relationships.
• Ability to prioritize opportunities and align resources with client priorities.
• Experience establishing standardized playbooks and operating frameworks.
• Strong governance with clear KPIs and timely deliverables.
• Ability to coordinate across business, sales, product, and delivery teams.

Responsibilities

• Act as primary client liaison, owning client relationships and proactive communication.
• Build strength across the team to support scalability, continuity, and long-term program growth.
• Enhance team subject matter expertise to produce thought leadership and remove obstacles to delivery.
• Prioritization: evaluate opportunities, balance demands, prioritize features and technical work.
• Develop and implement standardized product and execution playbooks with short- and long-term plans.
• Provide strategic oversight of key program and client deliverables, ensuring timelines and quality.
• Create KPI standards and a measuring system to define program goals.
• Stakeholder and Cross-Functional Alignment: coordinate across teams for alignment.
• Represent the program in executive discussions, manage escalations and guide decisions across parties.

Skills

Program management

Executive communication

Stakeholder management

Cross-functional leadership

Analytical skills

Prioritization

Job description

Broadridge Financial Solutions, Inc. is hiring a Program Manager to lead strategy, governance, and delivery of high-impact client programs in the retail shareholder space.

You will build trusted client partnerships, align cross-functional teams, and translate priorities into measurable outcomes. Responsibilities include owning client relationships, scalability planning, developing playbooks, and providing strategic oversight to ensure timely, high-quality deliverables.