Hybrid Program Coordinator I - Executive & Strategic Ops

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 66,890 - 96,266; Full time

Benefits offered by this job

Hybrid Position

Flexible Schedule

Paid Leave

Retirement benefits

Training and Development

Job summary

The Commonwealth of Massachusetts is seeking a Program Coordinator I in the Division of Banks, Operations Unit. The role supports executive operations, coordinates projects, and manages the Division’s digital resources while collaborating with agency leadership.

You will engage in data governance, reporting, and documentation, and help drive process improvements across multiple teams. This hybrid role offers on‑site collaboration with remote flexibility and opportunities for professional

Qualifications

• Two years of full‑time or equivalent experience in program coordination or administration.
• Experience coordinating projects and managing multiple priorities.
• Ability to research and synthesize information for executive briefings.
• Experience with website management and accessibility tooling is a plus.
• Strong written and verbal communication skills and sound judgment.

Responsibilities

• Coordinate executive priorities, meetings, and operational activities for agency leadership.
• Research and summarize emerging issues and industry trends for leadership.
• Coordinate cross‑functional projects and initiatives, tracking milestones and action items.
• Identify opportunities to improve operations and contribute to continuous improvement initiatives.
• Manage Division’s website and intranet content updates and accessibility.

Skills

Project coordination

Stakeholder communication

Website content management

Accessibility tools

Organizational skills

Initiative and judgment

Cross‑functional collaboration

Education

Bachelor's degree in business administration

Bachelor's degree in public administration

Tools

Drupal CMS

SiteImprove

Job description

The Commonwealth of Massachusetts is seeking a Program Coordinator I in the Division of Banks, Operations Unit. The role supports executive operations, coordinates projects, and manages the Division’s digital resources while collaborating with agency leadership.

You will engage in data governance, reporting, and documentation, and help drive process improvements across multiple teams. This hybrid role offers on‑site collaboration with remote flexibility and opportunities for professional