Hybrid Product Manager: Journey Orchestration & Personalization

Vanguard; Malvern (Chester County); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Vanguard is seeking an experienced Product Manager to lead the strategy and roadmap for Adobe Journey Optimizer (AJO) within Participant Financial Success. You will partner with Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to deliver innovative capabilities that drive client value.

The role requires translating business needs into actionable requirements, establishing governance, and measuring success through adoption and outcomes.

Qualifications

• Undergraduate degree or equivalent combination of training and experience.
• 5+ years of product management, platform management, marketing technology, digital experience, or related experience.
• Experience developing product strategies, roadmaps, and investment priorities for digital products or platforms.
• Experience managing cross-functional stakeholders and influencing decisions across business and technology organizations.
• Experience translating business needs into product requirements and delivering measurable business outcomes.
• Experience with Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics, or similar customer engagement platforms.

Responsibilities

• Own the vision, strategy, roadmap, and adoption of Adobe Journey Optimizer (AJO) within Participant Financial Success.
• Prioritize and deliver platform capabilities that support personalization, audience activation, and journey orchestration.
• Partner across Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to define product direction and investment priorities.
• Lead platform governance and establish scalable operating models, standards, and best practices.
• Define product success measures and monitor platform adoption, performance, and business outcomes.
• Translate business needs into actionable product requirements and delivery priorities.
• Evaluate emerging customer engagement and AI-enabled capabilities to drive continuous innovation and client value.
• Participates in special projects and performs other duties as assigned.

Skills

Product management

Platform management

Marketing technology

Digital experience

Cross-functional collaboration

Education

Undergraduate degree

Tools

Adobe Journey Optimizer (AJO)

Adobe Experience Platform (AEP)

Real-Time CDP

Customer Journey Analytics

Job description

Vanguard is seeking an experienced Product Manager to lead the strategy and roadmap for Adobe Journey Optimizer (AJO) within Participant Financial Success. You will partner with Marketing, Technology, Data, Analytics, Risk, Compliance, and Operations to deliver innovative capabilities that drive client value.

The role requires translating business needs into actionable requirements, establishing governance, and measuring success through adoption and outcomes.