Hybrid Process Improvement Analyst (Lean Six Sigma)

Tri-Force Consulting Services, Inc.; Oklahoma City (OK); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Tri-Force Consulting Services, Inc. in Edmond, Oklahoma is seeking a Business Process Analyst for a hybrid role supporting OSDH’s Transformation Management Office.

The BPA will analyze, document, and improve agency business processes using Lean Six Sigma to remove bottlenecks and inefficiencies. You will produce process maps, SOPs, and performance metrics while facilitating improvement sessions with stakeholders.

Qualifications

• Minimum 3–5 years' experience as a business analyst.
• Experience in state government, healthcare, finance, regulatory or similar service-related business preferred.
• Experience developing executive-level reports, dashboards, process maps, SOPs, or implementation documentation.

Responsibilities

• Conduct business process analysis through stakeholder interviews, workflow reviews, and data analysis.
• Develop current-state and future-state process maps and supporting documentation.
• Apply Lean Six Sigma and quality improvement methodologies to identify gaps and bottlenecks.
• Develop data-informed recommendations to improve efficiency and sustainability.
• Prepare SOPs, process documentation, requirements, reports, and executive summaries.

Skills

Business analysis

Lean Six Sigma

Process improvement

Project management

Change management

Data analysis

Stakeholder interviews

Education

MBA or MHA (preferred)

Job description

Tri-Force Consulting Services, Inc. in Edmond, Oklahoma is seeking a Business Process Analyst for a hybrid role supporting OSDH’s Transformation Management Office.

The BPA will analyze, document, and improve agency business processes using Lean Six Sigma to remove bottlenecks and inefficiencies. You will produce process maps, SOPs, and performance metrics while facilitating improvement sessions with stakeholders.