Hybrid Process Engineer - Lean & Optimization

PCI Professional Services LLC; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

PCI Professional Services LLC is seeking a Business Process Engineer/Consultant to assess current-state processes and design future-state workflows that improve efficiency, accountability, governance, and enterprise coordination across CISA.

The role focuses on conducting process assessments, mapping current and future states, identifying gaps and bottlenecks, and supporting governance and adoption of improvements with clear roadmaps and documentation.

Qualifications

• 5+ years of experience delivering business process improvement initiatives.
• Experience conducting process assessments and workflow modeling.
• Knowledge of process improvement methodologies and best practices.
• Strong facilitation and documentation skills.

Responsibilities

• Conduct business process assessments and workflow analysis.
• Develop current-state and future-state process maps.
• Identify process gaps, inefficiencies, bottlenecks, and root causes.
• Develop recommendations supporting process optimization and operational improvement.
• Support requirements lifecycle design and governance processes.
• Create process documentation, standard operating procedures, and implementation roadmaps.
• Facilitate stakeholder workshops to validate process recommendations.
• Support organizational adoption of future-state processes.

Skills

Process improvement

Process mapping

Workflow modeling

Facilitation

Documentation

Job description

PCI Professional Services LLC is seeking a Business Process Engineer/Consultant to assess current-state processes and design future-state workflows that improve efficiency, accountability, governance, and enterprise coordination across CISA.

The role focuses on conducting process assessments, mapping current and future states, identifying gaps and bottlenecks, and supporting governance and adoption of improvements with clear roadmaps and documentation.