Enterprise Process Optimization Consultant

PCI Professional Services; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

PCI Federal (PCIF) seeks a Business Process Engineer/Consultant to assess current-state processes and design future-state workflows that improve efficiency, governance, and enterprise coordination across CISA. You will map processes, identify root causes, and develop roadmaps guiding organizational adoption.

The role requires 5+ years of experience in process improvement, strong facilitation and documentation skills, and knowledge of best practices in process methodologies to drive

Qualifications

• Bachelor's degree.
• 5+ years of experience supporting business process improvement initiatives.
• Experience conducting process assessments and workflow modeling.
• Knowledge of process improvement methodologies and best practices.
• Strong facilitation and documentation skills.

Responsibilities

• Conduct business process assessments and workflow analysis.
• Develop current-state and future-state process maps.
• Identify process gaps, inefficiencies, bottlenecks, and root causes.
• Develop recommendations supporting process optimization and operational improvement.
• Support requirements lifecycle design and governance processes.
• Create process documentation, standard operating procedures, and implementation roadmaps.
• Facilitate stakeholder workshops to validate process recommendations.
• Support organizational adoption of future-state processes.

Skills

Process analysis

Workflow modeling

Facilitation

Documentation

Education

Bachelor's degree

Job description

PCI Federal (PCIF) seeks a Business Process Engineer/Consultant to assess current-state processes and design future-state workflows that improve efficiency, governance, and enterprise coordination across CISA. You will map processes, identify root causes, and develop roadmaps guiding organizational adoption.

The role requires 5+ years of experience in process improvement, strong facilitation and documentation skills, and knowledge of best practices in process methodologies to drive