Hybrid Pharmacy Compliance Manager - Controlled Substances

ViziRecruiter,LLC.; Quincy (MA); Hybrid; USD 125,200 - 187,800; Full time

Job summary

Ahold Delhaize USA is seeking a Manager of Pharmacy Compliance Coordination to lead and improve the organization’s controlled substance compliance, monitoring, and diversion prevention across retail pharmacy operations.

The role reports to the Director of Pharmacy Compliance and Regulatory Affairs and manages the Compliance Coordination team, coordinating with Pharmacy Ops, Legal, and Compliance to ensure adherence to federal and state regulations.

Qualifications

• Bachelor's degree in Pharmacy or PharmD degree.
• Knowledge of controlled substance compliance and diversion control programs.
• 10+ years pharmacy practice or operations management experience.
• Ability to work independently, self-manage priorities and meet deadlines in a fast-paced environment.
• Strong communication skills to effectively interact with multiple levels within the organization.
• Strong writing and documentation skills with attention to detail and ability to clearly communicate complex information.
• Ability to make logic-based decisions leveraging data and information from a variety of sources.
• Sound judgment and confidence in navigating complex discussions while maintaining a professional and collaborative approach.
• Demonstrated experience in data analysis, including proficiency in tools such as Excel, Power BI, or similar platforms.

Responsibilities

• Manages a comprehensive controlled substance compliance program for the Ahold Delhaize USA pharmacy Brands
• Maintains and develops new written standard operating procedures related to controlled substance compliance and diversion monitoring
• Monitors legislative and regulatory changes related to controlled substances to ensure ongoing compliance, and provides content expertise around the complex state and federal controlled substance regulations
• Manages a controlled substance monitoring & audit program using data analytics to identify trends and anomalies in support of ongoing due diligence processes
• Conducts comprehensive due diligence reviews of prescribers and Brand pharmacies
• Collaborates with internal stakeholders (Pharmacy Ops, Legal and Compliance) on issues related to controlled substances
• Collaborates with Brand Pharmacy Operations on loss of controlled substance investigations and reporting
• Manages processes to conduct proactive controlled substance compliance reviews at Brand pharmacy locations
• Creates and maintains reporting on the company's controlled substance compliance and monitoring efforts
• Maintains electronic training provided to all pharmacy associates on controlled substance standard operating procedures
• Manages processes to review and investigate orders of controlled substances designated as suspicious and to coordinate wholesaler site visits and reviews.

Skills

Data analysis

Excel

Power BI

Written communication

Education

Bachelor's degree in Pharmacy or PharmD

Tools

Power BI

Excel

Job description

Ahold Delhaize USA is seeking a Manager of Pharmacy Compliance Coordination to lead and improve the organization’s controlled substance compliance, monitoring, and diversion prevention across retail pharmacy operations.

The role reports to the Director of Pharmacy Compliance and Regulatory Affairs and manages the Compliance Coordination team, coordinating with Pharmacy Ops, Legal, and Compliance to ensure adherence to federal and state regulations.