Hybrid Personal Lines CSR — Growth, ESOP & $100K Path

Zander Insurance Agency; Nashville (TN); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) match

ESOP ownership

Paid Time Off

Hybrid schedule

Employer-paid health insurance

Job summary

Zander Insurance Agency in Nashville seeks a Personal Lines Customer Service Representative to support clients, handle inquiries, and process documentation. The role offers a path to higher responsibilities, a hybrid work model, and meaningful work protecting families.

The organization emphasizes top compensation, ESOP participation, and internal growth opportunities, with full benefits including employer-paid coverage and a strong 401(k) plan.

Qualifications

• High service aptitude and the heart of a teacher.
• Licensed to obtain Property & Casualty licensure within 6 months of hire.
• Able to work from home efficiently with modern tools.
• Typing speed of at least 45 WPM.

Responsibilities

• Client Support: help clients maintain policies, handle inquiries, and process documentation.
• Proactive Communication: engage with clients via calls and emails to gather information and provide updates.
• Team Player: join a supportive team environment focused on professional growth and exceptional service.
• Work Hand-in-Hand with Account Managers to ensure client needs are handled promptly and accurately.

Skills

Service-Oriented

Reliable

Adaptable

Tech-Savvy

Licensed

Fast Typer

Job description

Zander Insurance Agency in Nashville seeks a Personal Lines Customer Service Representative to support clients, handle inquiries, and process documentation. The role offers a path to higher responsibilities, a hybrid work model, and meaningful work protecting families.

The organization emphasizes top compensation, ESOP participation, and internal growth opportunities, with full benefits including employer-paid coverage and a strong 401(k) plan.