Insurance Needs Advisor — Hybrid Growth Path

Zander Insurance Agency; Nashville (TN); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical and dental insurance paid 100%

HSA contributions

401(k) with company match

3 weeks PTO + holidays

Career growth and leadership

Job summary

Zander Insurance Agency is seeking Insurance Needs Specialists to assist customers in evaluating coverage needs and connecting with suitable solutions. This hybrid role in Nashville offers hands-on training and opportunities to obtain Life and/or Property & Casualty licenses.

No prior insurance experience is required; we provide coaching, ongoing training, and a clear path to long-term career growth within a supportive team.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Comfortable working in a fast-paced environment.
• Reliable work ethic and willingness to learn.
• Basic computer proficiency.
• Typing speed of at least 45 WPM.
• Interest in professional growth and development.

Responsibilities

• Communicate with customers by phone to help identify insurance needs and solutions
• Handle inbound and outbound calls in a high-volume, team-oriented environment
• Use established processes and conversation guides to support customer interactions
• Address customer questions and objections professionally and effectively
• Accurately document customer information using company software systems
• Deliver clear verbal and written communication
• Support additional team responsibilities as needed

Skills

Communication

Customer service

Typing 45 WPM

Basic computer skills

Fast-paced environment

Professional growth

Education

High school diploma or equivalent

Job description

Zander Insurance Agency is seeking Insurance Needs Specialists to assist customers in evaluating coverage needs and connecting with suitable solutions. This hybrid role in Nashville offers hands-on training and opportunities to obtain Life and/or Property & Casualty licenses.

No prior insurance experience is required; we provide coaching, ongoing training, and a clear path to long-term career growth within a supportive team.