Hybrid: Patient Referral Navigator

Sanitas; Surprise, Maricopa (AZ, AZ); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Sanitas in Surprise, AZ is seeking a Referral Coordinator to manage patient referrals, verify insurance, obtain pre-authorization, and schedule specialist appointments. The role requires a high school diploma and at least one year in referrals or medical office work, with proficiency in MS Office and EMR systems.

The position is hybrid, mostly in-office with some flexibility, and emphasizes accuracy, privacy, and excellent patient communication. Bilingual abilities (Spanish/Creole) are preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year experience with referrals or related medical office work.
• Proficiency with Microsoft Office Suite and basic computer skills.
• Excellent verbal and written communication and strong customer service skills.

Responsibilities

• Coordinate referral processes and ensure appropriate care is arranged.
• Obtain prior authorization and document referrals in the electronic system.
• Schedule appointments with specialists per provider requests.
• Maintain accurate referral records and data for HIPAA compliant handling.

Skills

Communication

Customer service

Organization

MS Office

Education

High school diploma

Tools

EMR systems

Job description

Sanitas in Surprise, AZ is seeking a Referral Coordinator to manage patient referrals, verify insurance, obtain pre-authorization, and schedule specialist appointments. The role requires a high school diploma and at least one year in referrals or medical office work, with proficiency in MS Office and EMR systems.

The position is hybrid, mostly in-office with some flexibility, and emphasizes accuracy, privacy, and excellent patient communication. Bilingual abilities (Spanish/Creole) are preferred.