Hybrid P&C Claims Frontline Manager | Lead Auto Settlements

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Richardson (TX); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Genpact is seeking a Front Line Manager for Insurance - P&C Claims in a hybrid role within the United States. The position focuses on end-to-end management of automobile claims, with emphasis on policy interpretation, regulatory compliance, and stakeholder coordination.

The role requires leadership in a fast-paced, innovation-driven environment, with opportunities to leverage AI-driven processes and analytics to improve outcomes for policyholders and clients.

Qualifications

• Bachelor's degree in Actuarial Science
• Bachelor's degree in Economics
• Bachelor's degree in Finance
• Bachelor's degree in Risk Management and Insurance
• Master's degree in Statistics

Responsibilities

• Manage a high-volume low complexity claim from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Skills

Claims Management

Client Relations

Insurance

People Leadership

Property & Casualty Insurance

Quality Assurance

Regulatory Affairs

Education

Bachelors - Actuarial Science

Bachelors - Economics

Bachelors - Finance

Bachelors - Risk Management and Insurance

Masters - Statistics

Tools

AINS Certification (Intecap)

Azure DP-203 (Data Engineering)

Guidewire Certified Associate – InsuranceSuite

Azure Data Fundamentals

Power BI Data Analyst Associate

Job description

Genpact is seeking a Front Line Manager for Insurance - P&C Claims in a hybrid role within the United States. The position focuses on end-to-end management of automobile claims, with emphasis on policy interpretation, regulatory compliance, and stakeholder coordination.

The role requires leadership in a fast-paced, innovation-driven environment, with opportunities to leverage AI-driven processes and analytics to improve outcomes for policyholders and clients.