Hybrid P&C Account Associate – Client Service & Renewals

Dickerson Group; City of Syracuse (NY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Bonus program eligibility

Job summary

Alera Group, located in Syracuse, New York, is seeking an Account Manager Associate to support risk strategy and client service excellence within a hybrid work setup. The role focuses on servicing Manufactured Housing clients, issuing certificates, and assisting with renewals and policy administration.

The ideal candidate has at least 2 years in an insurance setting, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• Minimum of 2 years of experience in an insurance agency, carrier environment, or related field.
• Strong organizational, communication, and time-management skills.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams).
• Ability to prioritize competing responsibilities while maintaining accuracy and attention to detail.

Responsibilities

• Support Manufactured Housing clients with day-to-day service requests.
• Issue certificates of insurance and identification cards accurately and efficiently.
• Assist with new business and renewal policy issuance activities.
• Order motor vehicle records and loss runs to support client and underwriting needs.
• Complete renewal applications and assist with policy servicing activities.
• Build positive relationships with clients and internal partners through responsive communication.

Skills

Organizational skills

Communication

Time management

Microsoft Office

Insurance knowledge

Education

College degree

Job description

Alera Group, located in Syracuse, New York, is seeking an Account Manager Associate to support risk strategy and client service excellence within a hybrid work setup. The role focuses on servicing Manufactured Housing clients, issuing certificates, and assisting with renewals and policy administration.

The ideal candidate has at least 2 years in an insurance setting, strong organizational and communication skills, and proficiency with Microsoft Office.