Hybrid Order Management Specialist (SAP)

Hewlett Packard Enterprise Development LP; Spring (TX); Hybrid; USD 56,000 - 126,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Order Management SME to join our hybrid team in the US. This role requires 2 days per week in an HPE office and involves writing BRDs, validating designs, and coordinating cross-functional initiatives across Pricing, Logistics and Finance.

You will analyze customer master and sales data, support SIT/UAT, and ensure smooth resolution of issues with internal teams. A Bachelor's degree and 2–4 years SAP experience are preferred.

Qualifications

• Bachelor's degree in Business Management or equivalent.
• Typically, 2–4 years' experience using SAP.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Write business requirement documents and review functional system design documents and approved for implementation.
• Developed and work on solutioning requirements.
• Perform SIT and UAT testing, log defects.
• Work with IT to retest and close.
• Work with internal or external teams on cross functional projects such as Pricing, Customer Service, Logistics, Revenue, Finance, etc.
• Document processes, facilitate requirements gathering and design review sessions, develop test scripts.
• Support Global OM team for troubleshooting and resolving system issues as well as cross functional escalations.
• Backup for EDI SME global team, during development, testing, and implementation.
• Analyze large volumes of data related to Customer Master and Sales Orders throughout test cycles and deployment.
• Monitor and maintain JIRA stories or ServiceNow tickets for enhancements and projects to ensure resolution.

Skills

Analytical skills

Problem solving

Storytelling

Communication

Education

Bachelor's degree

Tools

SAP

Job description

Hewlett Packard Enterprise is seeking an Order Management SME to join our hybrid team in the US. This role requires 2 days per week in an HPE office and involves writing BRDs, validating designs, and coordinating cross-functional initiatives across Pricing, Logistics and Finance.

You will analyze customer master and sales data, support SIT/UAT, and ensure smooth resolution of issues with internal teams. A Bachelor's degree and 2–4 years SAP experience are preferred.