Hybrid Order & Logistics Coordinator

Compana Pet Brands; Omaha (NE); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

PTO and paid holidays

Medical, dental, vision

Employee assistance program

401k with company match

Casual work environment

Paid parental leave

Pet insurance options

24/7 veterinary tele help line

Job summary

Compana Pet Brands is seeking an Order Management Specialist to join our team in Omaha. The role focuses on proactive communication, data integrity, and issue resolution between customers, co-packers, and internal teams to support on-time, in-full delivery performance.

You will manage order processing, coordinate logistics, and ensure accurate inventory and pricing in collaboration with Supply Chain, Sales, and Finance. A hybrid work setup and growth opportunities are offered.

Qualifications

• 1–3 years of experience in customer service, order management, or related field.
• Proficiency in Excel to analyze data and support reporting needs.
• Strong written and verbal communication skills, with ability to influence across functions.
• Effective English communication in both written and spoken form.

Responsibilities

• Manage end-to-end customer order process using EDI and ERP systems.
• Serve as primary liaison between customers, co-packers, and internal teams.
• Coordinate outbound logistics and truck scheduling to ensure timely delivery and cost efficiency.
• Oversee and reconcile purchase orders, goods receipts, and co-packer inventories.
• Ensure pricing compliance and adherence to contracts with co-packers.
• Investigate and resolve order-related issues, delivery discrepancies, and chargebacks.

Skills

Excel proficiency

Communication skills

Cross-functional collaboration

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

EDI systems

ERP systems

Job description

Compana Pet Brands is seeking an Order Management Specialist to join our team in Omaha. The role focuses on proactive communication, data integrity, and issue resolution between customers, co-packers, and internal teams to support on-time, in-full delivery performance.

You will manage order processing, coordinate logistics, and ensure accurate inventory and pricing in collaboration with Supply Chain, Sales, and Finance. A hybrid work setup and growth opportunities are offered.