Hybrid Ops Analyst: Data-Driven BI & Process Improvement

Regions Bank; Hoover (AL); Hybrid; USD 49,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Medical, Dental and Vision Benefits

Paid Vacation/Sick Time

Parental Leave

Employee Assistance Program

Job summary

Regions in Hoover, Alabama, is seeking an Enterprise Operations Analyst to focus on data analysis, reporting, and process improvement. The role compiles and analyzes volume, productivity, quality and other statistics to management.

The position operates on a hybrid schedule (three onsite days and two remote days per week) and requires a bachelor’s degree in a related field or a high school diploma/GED with four years of related experience. Regions offers benefits and growth opportunities.

Qualifications

• Bachelor's degree in a related field or four years of related experience with a high school diploma/GED.
• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
• Ability to research, analyze data, and derive facts.
• Ability to work under pressure and meet deadlines.
• Analytical and problem-solving skills.
• Excellent organizational skills.
• Knowledge of banking operations.
• Knowledge of business intelligence (BI) tools.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong written and verbal communication skills.

Responsibilities

• Analyzes and interprets data to identify trends and opportunities for process improvement.
• Works with managers to apply data to business goals and analytical requirements.
• Identifies operational problems and recommends solutions.
• Collaborates with teams to solve items.
• Provides periodic reports to management.
• Creates and maintains policies, procedures and training materials to maximize efficiency and customer service.
• Ensures teams comply with the stipulated principles and standards.
• Assists with projects led by lines of business management.
• Supports risk management programs, rules and cybersecurity practices; supports process improvements; applies change management practices.

Skills

Data analysis

Analytical thinking

Problem solving

Communication skills

Regulatory compliance knowledge

Banking operations knowledge

BI tools knowledge

Microsoft Office proficiency

Education

Bachelor's degree in a related field

High School Diploma or GED + 4 years related experience

Tools

SQL

Power BI

Excel

Job description

Regions in Hoover, Alabama, is seeking an Enterprise Operations Analyst to focus on data analysis, reporting, and process improvement. The role compiles and analyzes volume, productivity, quality and other statistics to management.

The position operates on a hybrid schedule (three onsite days and two remote days per week) and requires a bachelor’s degree in a related field or a high school diploma/GED with four years of related experience. Regions offers benefits and growth opportunities.