Hybrid Operations Manager - Inventory & Service Excellence

Ellsworth Adhesives; Wisconsin; Hybrid; USD 75,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Ellsworth Adhesives seeks an ePlus Operations Manager to lead day-to-day operations of the ePlus team in Germantown, WI, with options for hybrid work or remote arrangements. You will drive service quality, process standardization, and cross-functional collaboration to support growth and excellent customer experiences.

Ideal candidates will have 5+ years in leadership within inventory management or supply chain, a business-related bachelor’s degree, and strong analytical skills to optimize

Qualifications

• 5+ years of leadership in inventory management, operations, or supply chain.
• Bachelor’s degree in Business, Supply Chain, Operations Management, or related field.
• Experience developing operational processes, procedures, or standards.
• Experience using data, metrics, and reporting to support operational decisions.
• Ability to influence stakeholders across functions.
• Strong analytical and problem-solving skills.
• Experience with Vendor Managed Inventory or customer inventory programs preferred.
• Knowledge of inventory management systems or RFID/replenishment solutions preferred.
• Experience in adhesives, chemicals, manufacturing, or MRO environments preferred.

Responsibilities

• Manage day-to-day operations of the ePlus team to ensure service, consistency, and performance.
• Provide leadership and development for Supervisors, Account Managers, and Customer Solutions Specialists.
• Develop and maintain standardized processes and operating standards to improve scalability and efficiency.
• Establish and monitor KPIs related to customer satisfaction, inventory accuracy, and productivity.
• Collaborate with Purchasing, Warehouse Ops, Customer Service, Sales to optimize inventory planning and fulfillment.
• Lead continuous improvement initiatives by analyzing data and feedback to identify trends and drive growth.

Skills

Leadership in inventory management

Operations management

Supply chain

Customer service

Industrial distribution

Education

Bachelor's degree in Business / Supply Chain / Operations Management

Tools

Inventory management systems

RFID / replenishment solutions

Job description

Ellsworth Adhesives seeks an ePlus Operations Manager to lead day-to-day operations of the ePlus team in Germantown, WI, with options for hybrid work or remote arrangements. You will drive service quality, process standardization, and cross-functional collaboration to support growth and excellent customer experiences.

Ideal candidates will have 5+ years in leadership within inventory management or supply chain, a business-related bachelor’s degree, and strong analytical skills to optimize