Business Operations and Leadership Internship

IDEMIA Public Security; Reston (VA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

IDEMIA Public Security in Reston, VA is seeking a candidate to support deployment tracking, dashboard creation, and contract lifecycle management across Field Service, Logistics, and Sales teams.

You will reconcile CRM data with signed contracts, document key processes, and own a capstone project to present findings to leadership. The role is hybrid with travel to the office; US hourly rate applies.

Responsibilities

• Review deployment tracker and follow orders from purchase order through shipment, installation, state connectivity testing, training, and customer sign-off, and work with Field Service, Logistics, and Finance to flag anything that's slipping.
• Build and refresh weekly dashboards for program and sales leadership. They'll cover backlog, install schedules, milestone billing, and cycle times.
• Track contracts, maintenance agreements, and warranties, and flag upcoming renewals early enough for Sales to act.
• Reconcile CRM data against signed contracts and POs so the forecast reflects reality. Help document and improve core processes, like the sales-to-delivery handoff and project kickoff templates.
• Own a capstone project and present your findings to leadership. For example, you might map our installed base to find sites due for a hardware refresh, or analyze what slows deployments down.

Job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here .

Responsibilities

• Review deployment tracker and follow orders from purchase order through shipment, installation, state connectivity testing, training, and customer sign-off, and work with Field Service, Logistics, and Finance to flag anything that's slipping.


• Build and refresh weekly dashboards for program and sales leadership. They'll cover backlog, install schedules, milestone billing, and cycle times.


• Track contracts, maintenance agreements, and warranties, and flag upcoming renewals early enough for Sales to act.


• Reconcile CRM data against signed contracts and POs so the forecast reflects reality. Help document and improve core processes, like the sales-to-delivery handoff and project kickoff templates.


• Own a capstone project and present your findings to leadership. For example, you might map our installed base to find sites due for a hardware refresh, or analyze what slows deployments down.

Qualifications

Important Dates:

Start Date: May 17, 2027

End Date: Aug 6, 2027

Note: This is a hybrid role, you must be able to travel to the office.

The US hourly rate for this position is $20.