Hybrid Onsite EMR Adoption & Change Specialist

Vanderbilt University Medical Center; Nashville (TN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Vanderbilt Health in Tennessee seeks an EMR Adoption Specialist to implement and update Epic systems and support clinicians during onboarding. The role blends on-site work at Clarksville Hospital with occasional visits to the Nashville campus, emphasizing collaboration with physicians, staff, and IT partners.

The position requires a Bachelor's degree, 2 years of healthcare experience, and a valid driver's license, with preferred EHR certifications and healthcare process knowledge to optimize

Qualifications

• Bachelor's degree in related field.
• Two years of healthcare experience.
• Valid driver's license.
• Bachelor's preferred or equivalent/relevant experience.
• Certifications relating to healthcare software applications are an advantage.
• Knowledge of Health System business processes and EHR solution.
• Experience with EHR implementation, user readiness activities, and end user support.

Responsibilities

• Provides high quality support for the Business Office staff within physician practices and hospitals.
• Cultivate a collaborative and effective environment through positive and productive relationships with customers.
• Partner with the Senior Customer Relationship Manager to plan, prepare and conduct user group focus meetings, including issue discussion, lessons learned, communication and upgrade planning.
• Escalates issues to the Senior Customer Relationship Manager as they arise.
• Provides ongoing support to clients during the post go-live phase by managing change requests and resolving issues; regularly visits sites to onboard physicians and staff, observe software usage, and optimize workflows.
• Participate in go-live activities on site with the client and provide training for new implementations.
• Supports the Super User program, operational readiness activities, and login labs for new implementations.
• Collaborate with implementation teams to ensure a seamless handover to post-go-live support; document decisions, content, issues, and optimization requests.

Skills

Effective communication

Organizational skills

Time-management

Interpersonal skills

Independent work

Problem-solving

Education

Bachelor's degree in related field

Bachelor's degree preferred

Job description

Vanderbilt Health in Tennessee seeks an EMR Adoption Specialist to implement and update Epic systems and support clinicians during onboarding. The role blends on-site work at Clarksville Hospital with occasional visits to the Nashville campus, emphasizing collaboration with physicians, staff, and IT partners.

The position requires a Bachelor's degree, 2 years of healthcare experience, and a valid driver's license, with preferred EHR certifications and healthcare process knowledge to optimize