Provider EMR Adoption Specialist (Local / Hybrid)

Vanderbilt University Medical Center; Nashville (TN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Vanderbilt University Medical Center is seeking a Provider EMR Adoption Specialist to implement new systems and updates while supporting EMR adoption across Vanderbilt Health’s campuses. This local/hybrid role participates in business requirements, quality assurance, and change management for clinician onboarding.

The role collaborates with cross-functional teams to ensure smooth system upgrades and effective user adoption across the Middle Tennessee region.

Qualifications

• Bachelor's Degree (or equivalent experience) and 2 years relevant experience.
• Implements new systems or updates.
• Leads quality assurance testing.
• Creates business requirements for new systems or updates.
• Develops and implements change management strategies.

Responsibilities

• Implements new systems or updates.
• Leads quality assurance testing.
• Creates business requirements for new systems or updates.
• Develops and implements change management strategies.

Skills

EMR adoption

Quality assurance testing

Change management

Education

Bachelor's degree or equivalent experience

Job description

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

HealthIT Customer Care Team A

Job Summary

The Provider EMR Adoption Specialist implements new systems and updates to current systems with occasional guidance, supporting provider EMR adoption and efficient utilization. The Provider EMR Adoption Specialist partners on creating business requirements for new tools or enhancements in consideration of workflows and partners on quality assurance testing. Develops change management strategies and supports system orientation and clinician onboarding. (Note: This role is a local / hybrid role, supporting Vanderbilt's main campus and all surrounding facilities and sites throughout Middle Tennessee as needed)

Key Responsibilities

• Implements new systems or updates.
• Leads quality assurance testing.
• Creates business requirements for new systems or updates.
• Develops and implements change management strategies.

The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities

PRODUCT KNOWLEDGE (NOVICE): Understands the product in relation to other company products. Has general knowledge of the competition for the product in the marketplace. Understands the product life cycle from development through sales and customer support. Can describe product features and benefits using key product terminology.

PROBLEM MANAGEMENT (NOVICE): Possesses sufficient fundamental proficiency to successfully demonstrate knowledge of Incident Tracking and Problem Reporting in practical applications of moderate difficulty. Writes problem reports that contain all of the necessary information for clear, non-antagonistic communication to those responsible for fixing problems. Can effectively explain how to reproduce and analyze errors, as well as identify the type of error including coding, design issue and hardware. Makes simple suggestions for correction.

CONFIGURATION MANAGEMENT CONCEPTS (NOVICE): Demonstrates the ability to apply changes or develop new functions related to this topic. Has an in-depth understanding of the design of the system. Has worked closely with knowledgeable users and customers in meeting their business needs. Critically evaluates the customer implications of technological changes. Able to interpret business data as it applies to this topic.

CONFIGURATION PLANNING (NOVICE): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for basic plans. Appropriately matches equipment to task demands. Demonstrates ability to break down work into manageable and measurable units. Accepts changes to plans with minimal disruption and loss of productivity. Follows up to assure problems and issues are resolved, and monitors plan progress effectively.

Core Accountabilities

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.

Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgement.

Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.

Team Interaction: Provides informal guidance and support to team members.

Position Qualifications

Bachelor's Degree (or equivalent experience) and 2 years relevant experience

About the Department

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center's mission of:

• Delivering distinctively personalized care
• Improving the health care of individuals and communities regionally, nationally and internationally
• Providing transformative learning programs
• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today's ever-changing marketplace. Our 500 colleagues provide ongoing support over each product's entire lifespan, ensuring that the tools are meeting the evolving needs of the Medical Center's 24,000 colleagues.

Our solutions are driven by the incredible work and research of our colleagues throughout Vanderbilt and sup