Hybrid Oncology Patient Access Navigator

Inova Health System; Falls Church (VA); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement match

Education assistance

Student loan help

Mental health support

Paid time off

Job summary

Inova Health System is seeking an Oncology New Patient Coordinator for the Woodbridge Cancer Center. This full-time position offers a hybrid schedule with hours Monday–Friday, 8:00 am–4:30 pm.

You will enter patient information into Epic, serve as the first contact for oncology patients, and coordinate new patient visits with the care team. The role requires an associate degree and relevant experience in a patient-facing setting, plus completion of required certifications within a year.

Qualifications

• Associate's degree in a related field or relevant experience (equivalent to 2 years).
• Minimum 3 years in customer service or office setting.
• Certification as Healthcare Access Associate or Manager within 1 year of employment.

Responsibilities

• Enter new patient information into Epic questionnaire (intake date, insurance, demographics, etc.).
• Serve as first point of contact for Oncology patients and coordinate access for all patients.
• Schedule new patient visits with the care team using EMR or scheduling systems.
• Obtain detailed information from multiple facilities prior to appointments.
• Coordinate diagnostic tests, procedures and physician visits.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Organizational skills

Patient-centered communication

Compassionate care

Education

Associate's degree in related field

Tools

Epic EMR

Job description

Inova Health System is seeking an Oncology New Patient Coordinator for the Woodbridge Cancer Center. This full-time position offers a hybrid schedule with hours Monday–Friday, 8:00 am–4:30 pm.

You will enter patient information into Epic, serve as the first contact for oncology patients, and coordinate new patient visits with the care team. The role requires an associate degree and relevant experience in a patient-facing setting, plus completion of required certifications within a year.