Hybrid Office Manager & Dispatcher

Finish Line Plumbing; Grapevine (TX); Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Paid holidays

Job summary

Finish Line Plumbing in Grapevine, TX is seeking a full-time Office Manager/Dispatcher to oversee daily office operations, schedule and dispatch plumbing technicians, and ensure accurate job documentation.

You will answer calls and emails, coordinate service requests, maintain calendars, assist with billing, and support field teams with responsive customer service in a fast-paced hybrid environment.

Qualifications

• Strong communication and customer service skills, including clear phone etiquette.
• Office administration and scheduling expertise with records and workflow management.
• Proficiency with email, spreadsheets, and dispatch software.
• Experience in dispatch/office management in construction or trades is beneficial.
• Excellent time management and attention to detail with problem-solving abilities.
• Ability to work in a hybrid environment and support field teams in a fast-paced setting.

Responsibilities

• Answer calls and emails, coordinate service requests, and update calendars.
• Oversee daily office operations and maintain accurate job documentation.
• Assist with billing, invoicing, and basic reporting.
• Support scheduling and route optimization in collaboration with leadership.

Skills

Communication

Customer service

Office administration

Scheduling

Dispatch software

Time management

Attention to detail

Problem solving

Hybrid work

Tools

Email

Spreadsheets

Dispatch software

Job description

Finish Line Plumbing in Grapevine, TX is seeking a full-time Office Manager/Dispatcher to oversee daily office operations, schedule and dispatch plumbing technicians, and ensure accurate job documentation.

You will answer calls and emails, coordinate service requests, maintain calendars, assist with billing, and support field teams with responsive customer service in a fast-paced hybrid environment.