Hybrid Ocean Import Specialist | Customer-Focused Ops Lead

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Elk Grove Township (IL); Hybrid; USD 61,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

International company

Career development opportunities

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists in Elk Grove, IL is seeking an Ocean Import Coordinator to manage shipments from origin to delivery in a hybrid work setting. You will coordinate documentation, communicate with overseas agents and customers, monitor milestones, and ensure compliance with regulations.

This role offers a salary up to $68,000, a supportive team environment, and opportunities for professional development within an established international

Qualifications

• Experience in ocean import operations within an international freight forwarding environment.
• Strong knowledge of ocean import procedures and shipping documentation.
• Proficiency with freight forwarding software and Microsoft Office.

Responsibilities

• Coordinate and manage ocean import shipments from origin to final delivery.
• Prepare bills of lading, arrival notices, and customs clearance paperwork.
• Communicate with overseas agents, carriers, brokers, and customers to ensure smooth movements.
• Track milestones, cargo arrivals, and resolve delays or operational issues.
• Coordinate customs clearance, drayage, warehousing, and final-mile delivery.
• Review shipping documents for accuracy and regulatory compliance.
• Maintain shipment files and update the operating system.
• Identify opportunities to improve operational efficiency and customer service.

Skills

Ocean import operations

Shipping documentation

Customer communication

Problem solving

Multi-shipment management

Microsoft Office

Freight forwarding software

Tools

Freight forwarding software

Job description

People Freight | Freight Forwarding & Logistics Recruitment Specialists in Elk Grove, IL is seeking an Ocean Import Coordinator to manage shipments from origin to delivery in a hybrid work setting. You will coordinate documentation, communicate with overseas agents and customers, monitor milestones, and ensure compliance with regulations.

This role offers a salary up to $68,000, a supportive team environment, and opportunities for professional development within an established international