Hybrid NYC: Program Ops Lead for LGBTQ+ Aging Programs

Services and Advocacy For; City of Niagara Falls (NY); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

PTO and holidays

401(k) match

Union-covered position

Job summary

SAGE is seeking a Program Operations Coordinator for SAGEServes in New York City to provide essential administrative and operational support to the Special Programs and Care Management teams. The role includes event logistics, grant reporting, participant engagement, and coordination of meetings, screenings, and onboarding processes.

The ideal candidate will be highly organized with strong communication skills, capable of independent work, and proficient in Word, Excel, PowerPoint, and

Qualifications

• At least 2 years of experience providing administrative support to social service programs and/or non-profit leaders.
• Strong organizational skills with the ability to manage multiple projects and schedules.
• Strong interpersonal communication skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to learn Salesforce and other relevant software.
• Demonstrated cultural humility and familiarity with issues impacting diverse older adults.

Responsibilities

• Coordinate operational, programmatic, and administrative functions within the Special Programs Department, including event logistics, grant reporting, and participant engagement.
• Support the Director of Special Programs in preparing for and participating in internal and external meetings and speaking engagements, including developing prep materials and gathering relevant information, coordinating scheduling, logistics, creating agendas and taking notes, and tracking action items.
• Assist in hiring and onboarding processes by leading initial screenings of job applicants, managing interviews scheduling and onboarding logistics, and facilitating departmental orientation for new team members.
• Engage LGBTQ+ older adults participating in SAGE serves programming by staffing the information hotline, providing referrals, coordinating transportation and emergency fund requests, and completing intakes as needed.
• Conduct participant outreach and recruitment for programs, events, surveys, and other initiatives.
• Prepare data and narratives for grant proposals and reports, in collaboration with related teams.

Skills

Organizational skills

Interpersonal communication

Independent work

Microsoft Word

Microsoft Excel

PowerPoint

Salesforce

Education

Bachelor’s degree or equivalent professional experience

Tools

Salesforce

Microsoft Word

Microsoft Excel

PowerPoint

Job description

SAGE is seeking a Program Operations Coordinator for SAGEServes in New York City to provide essential administrative and operational support to the Special Programs and Care Management teams. The role includes event logistics, grant reporting, participant engagement, and coordination of meetings, screenings, and onboarding processes.

The ideal candidate will be highly organized with strong communication skills, capable of independent work, and proficient in Word, Excel, PowerPoint, and