Hybrid Nonprofit Salesforce Admin — Data & Dashboards

Northern Manhattan Improvement Corporation; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

401k with agency contribution

Comprehensive benefits

Job summary

Northern Manhattan Improvement Corporation (NMIC) is seeking a Salesforce Administrator to support the organization’s NPC/NPSP Salesforce environment. The role focuses on configuration, maintenance, training, and data governance to enable program staff to deliver services effectively.

The position reports to the Lead Systems Developer in a hybrid work model (1 day in office per week) at NMIC’s Main Office in New York, NY.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 2 years of Salesforce Administrator experience, nonprofit setting preferred.
• Experience with Flow Builder, user management, custom objects/fields, reports and dashboards.
• Salesforce Admin certification or willingness to obtain; NMIC supports certification training.
• Strong Excel skills and comfort with datasets.

Responsibilities

• Configure Salesforce: flows, validation rules, page layouts, permission sets.
• Support testing and deployment of new functionality.
• Provide helpdesk support and training for Salesforce users.
• Develop documentation and training materials for staff.
• Build and maintain reports and dashboards for program reporting.
• Collaborate with external implementation partner during rollout and data migration.

Skills

Excel skills

Troubleshooting

Communication

Interpersonal skills

Attention to detail

Task prioritization

Nonprofit experience

Education

Bachelor’s degree or equivalent

Salesforce Admin certification

Tools

Flow Builder

Data Loader

Data Import Wizard

Nonprofit Cloud (NPC/NPSP)

Job description

Northern Manhattan Improvement Corporation (NMIC) is seeking a Salesforce Administrator to support the organization’s NPC/NPSP Salesforce environment. The role focuses on configuration, maintenance, training, and data governance to enable program staff to deliver services effectively.

The position reports to the Lead Systems Developer in a hybrid work model (1 day in office per week) at NMIC’s Main Office in New York, NY.