Hybrid Network Support Specialist: Enterprise Connectivity

Kyndryl

Dallas (TX)

Hybrid

USD 55,000 - 99,000

Full time

14 days+

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Job summary

Kyndryl in the United States is seeking a Network Support Specialist to help ensure availability, performance, and security of enterprise networks. You will monitor, troubleshoot, and support network infrastructure within a multi‑vendor environment, collaborating with engineers, service teams, and customers to resolve issues and implement changes.

The role emphasizes change management, VPN/WAN, incident analysis, and documentation, with growth opportunities and a commitment to inclusion.

Qualifications

Foundational experience supporting enterprise network environments.
Working knowledge of network protocols, addressing, and traffic flow.
Ability to monitor and manage network availability, performance, and capacity.
Experience troubleshooting network performance, connectivity, and configuration issues.
Familiarity with WAN technologies, VPNs, and secure connectivity.
Understanding of network security concepts, risks, and vulnerabilities.
Ability to install, configure, and support network devices and infrastructure.
Experience documenting configurations and procedures.

Responsibilities

Monitor and manage network performance, availability, and health.
Troubleshoot connectivity, routing, switching, and configuration issues.
Support installation, configuration, and maintenance of network hardware/software.
Execute routine changes and participate in change management.