Hybrid Network & IT Support Analyst – Onsite 3–4x/wk

Enovapremie; Paris (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Enovapremie is seeking a Network and IT Support Analyst for our Paris, KY facility. The role combines network management with end-user IT support to ensure reliable, secure operations.

Applicants should have a bachelor’s in IT or related field and 2+ years in network administration or IT support, with strong TCP/IP, DHCP, DNS knowledge and Windows proficiency. Onsite presence 3–4 days weekly is required.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience.
• 2+ years of experience in network administration and/or IT support roles.
• Strong knowledge of network protocols (TCP/IP, DHCP, DNS) and troubleshooting.
• Experience with network hardware configuration (Dell, Juniper, Cisco or similar).
• Proficiency in Windows operating systems and Microsoft Office suite.
• Understanding of network security principles and implementation.
• Experience with remote desktop support tools and ticketing systems.
• Strong analytical and problem-solving skills.
• Excellent communication abilities and customer service orientation.

Responsibilities

• Monitor, maintain, and troubleshoot network systems including routers, switches, firewalls, and wireless access points.
• Respond to and resolve IT support tickets for hardware, software, and connectivity issues.
• Install, configure, and maintain network equipment and end-user workstations.
• Implement security measures to protect network integrity and prevent unauthorized access.
• Provide remote and in-person technical support to end users across the organization.
• Perform regular network audits and updates to maintain security policy compliance.
• Manage user accounts, permissions, and access rights across systems.
• Document network topology, support interactions, and technical procedures.
• Analyze network traffic and performance metrics to optimize system operations.
• Track IT assets and manage equipment lifecycle.
• Collaborate with IT teams on projects requiring network and support expertise.
• Research and recommend technology enhancements to improve efficiency.

Skills

Network troubleshooting

Customer service

Communication

Analytical thinking

Remote desktop support

Ticketing systems

Problem solving

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Dell hardware

Juniper equipment

Cisco devices

Job description

Enovapremie is seeking a Network and IT Support Analyst for our Paris, KY facility. The role combines network management with end-user IT support to ensure reliable, secure operations.

Applicants should have a bachelor’s in IT or related field and 2+ years in network administration or IT support, with strong TCP/IP, DHCP, DNS knowledge and Windows proficiency. Onsite presence 3–4 days weekly is required.