Onsite Network & IT Support Specialist — Paris

Enovapremier Llc; Paris (KY); Presencial; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

EnovaPremier is seeking a Network and IT Support Analyst to maintain network infrastructure and provide end-user IT support at the Paris, KY facility. The role combines network management with hands-on support in a fast-paced environment.

Responsibilities include configuring routers, switches, and endpoints; handling tickets; and ensuring security policies are followed. On-site presence is required 3–4 days weekly.

Formación

• Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent experience
• 2+ years of experience in network administration and/or IT support roles
• Strong knowledge of network protocols (TCP/IP, DHCP, DNS) and troubleshooting
• Experience with network hardware configuration (Dell, Juniper, Cisco or similar)
• Proficiency in Windows operating systems and Microsoft Office suite
• Understanding of network security principles and implementation
• Experience with remote desktop support tools and ticketing systems
• Strong analytical and problem-solving skills
• Excellent communication abilities and customer service orientation

Responsabilidades

• Monitor, maintain, and troubleshoot network systems including routers, switches, firewalls, and wireless access points
• Respond to and resolve IT support tickets for hardware, software, and connectivity issues
• Install, configure, and maintain network equipment and end-user workstations
• Implement security measures as directed by the Cybersecurity and Infrastructure Managers to protect network integrity and prevent unauthorized access
• Provide remote and in-person technical support to end users across the organization
• Perform regular network audits and updates to maintain compliance with security policies
• Manage user accounts, permissions, and access rights across systems
• Support custom applications necessary to run plant operations at EnovaPremier
• Document network topology, support interactions, and technical procedures
• Analyze network traffic and performance metrics to optimize system operations
• Track IT assets and manage equipment lifecycle
• Collaborate with IT teams on projects requiring network and support expertise
• Research and recommend technology enhancements to improve efficiency
• Other responsibilities and roles as assigned

Conocimientos

TCP/IP

DHCP

DNS

Windows OS

Microsoft Office

Network security

Remote desktop support

Ticketing systems

Educación

Bachelor’s degree in CS/IT or related field

Herramientas

Dell

Juniper

Cisco

Descripción del empleo

EnovaPremier is seeking a Network and IT Support Analyst to maintain network infrastructure and provide end-user IT support at the Paris, KY facility. The role combines network management with hands-on support in a fast-paced environment.

Responsibilities include configuring routers, switches, and endpoints; handling tickets; and ensuring security policies are followed. On-site presence is required 3–4 days weekly.