Hybrid Network Engineer I — Growth Path & Steady 8–5

Synergy Business Consulting, Inc.; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid on-site schedule

Full benefits after conversion

Job summary

Synergy Business Consulting, Inc. in Nashville is seeking a Network Engineer I to join a tight-knit MSP team. You will troubleshoot WAN/LAN issues, support DR processes, and grow into higher-level NOC responsibilities.

Two onsite days per week are required, with hybrid flexibility and full benefits eligibility after conversion to full-time. Ideal for someone building a real networking career beyond help desk.

Qualifications

• 1+ years of hands-on networking experience in NOC/service desk/IT support.
• Familiarity with Fortinet and Cisco environments.
• Methodical troubleshooting approach rather than guesswork.
• Comfort using a ticketing system and documenting work clearly.
• Nice-to-haves: Network+ or CCNA/Fortinet NSE 3/4.

Responsibilities

• Troubleshoot and resolve low- to medium-complexity network incidents across WAN, LAN, routers and firewalls.
• Support disaster recovery processes and communicate clearly during outages.
• Build fluency in remote access tools like VPN and Citrix while monitoring alerts.
• Manage your ticket queue from open to resolution using ConnectWise.
• Collaborate with client contacts and internal teams to explain issues under pressure.
• Gain exposure to LAN, WAN, and wireless network design as you grow.

Skills

Networking fundamentals

Fortinet environments

Cisco environments

Troubleshooting approach

Documentation practices

Ticketing system usage

Clear communication under pressure

Education

Bachelor's degree in IT or related field

Tools

ConnectWise

Citrix

VPN

Job description

Synergy Business Consulting, Inc. in Nashville is seeking a Network Engineer I to join a tight-knit MSP team. You will troubleshoot WAN/LAN issues, support DR processes, and grow into higher-level NOC responsibilities.

Two onsite days per week are required, with hybrid flexibility and full benefits eligibility after conversion to full-time. Ideal for someone building a real networking career beyond help desk.