Hybrid Network Engineer - Cisco/Citrix Infrastructure

National Opinion Research Center - NORC; Chicago (IL); Hybrid; USD 72,000 - 108,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

NORC at the University of Chicago is seeking a Network Infrastructure Specialist to assist with building out corporate LAN/WAN environments based on Cisco and related technology. This hybrid role is based in the Chicago Loop office, requiring a minimum of six days per month in the office.

The role provides technical support and analysis for infrastructure-related projects, coordinating upgrades, developing recommendations, and ensuring a stable, secure network.

Qualifications

• Bachelor's Degree or equivalent relevant expertise.
• 3 years of experience in installation and maintenance of Citrix or Cisco based infrastructure in an Enterprise context.
• Good customer interaction skills and verbal and written communication skills are required.
• Some travel to company site.
• Position encompasses network, virtual servers, storage systems and IP telephony.
• Possess knowledge of the Windows operating system.

Responsibilities

• Support new network infrastructure projects and implementations.
• Assist with the development and implementation of security standards, procedures and guidelines for the production center platforms, remote access methods and environments.
• Coordinate network system upgrades and the performance of maintenance tasks.
• Develop recommendations or solutions for upgrades and improvements to ensure a stable, available, and protected network infrastructure.
• Perform research and consults with resources, vendors, and internal customers to ensure the effectiveness of the infrastructure.
• Diagnose and resolve difficult and complex network infrastructure problems.
• Use best practices and knowledge of internal or external business issues to improve products or services and take active role in improving procedures.
• Solve a range of both complex and straightforward problems; analyze possible solutions using standard procedures.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Network infrastructure

Customer interaction

Education

Bachelor's degree or equivalent

Tools

Citrix

Cisco

Windows OS

IP telephony

Virtual servers

Storage systems

Job description

NORC at the University of Chicago is seeking a Network Infrastructure Specialist to assist with building out corporate LAN/WAN environments based on Cisco and related technology. This hybrid role is based in the Chicago Loop office, requiring a minimum of six days per month in the office.

The role provides technical support and analysis for infrastructure-related projects, coordinating upgrades, developing recommendations, and ensuring a stable, secure network.