Hybrid National Service Operations Transformation Lead

Leybold; Export (PA); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid vacation, sick time, and holidays

401(k)

Parental leave

Short and long-term disability

Relocation assistance

Job summary

Leybold is looking for a National Operations Manager to transform its service operations in Export, PA. You will drive a shift from reactive to planned operations, ensuring consistency and efficiency across service delivery.

The role requires strong leadership, operational acumen, and a track record of measurable improvements across service functions. You'll work in a hybrid model, supported by senior leadership to implement comprehensive operational changes.

Qualifications

• 7+ years in operations management or a related field.
• Experience in transforming reactive operations into structured environments.
• Strong financial acumen with ROI analysis capabilities.

Responsibilities

• Lead service operations across multiple pillars.
• Establish structured scheduling, dispatch, and planning processes.
• Improve customer satisfaction and operational efficiency.

Skills

Operations management

Service operations

Data-driven decision making

KPI development

Multi-site management

Education

Bachelor's degree (related field)

Job description

Leybold is looking for a National Operations Manager to transform its service operations in Export, PA. You will drive a shift from reactive to planned operations, ensuring consistency and efficiency across service delivery.

The role requires strong leadership, operational acumen, and a track record of measurable improvements across service functions. You'll work in a hybrid model, supported by senior leadership to implement comprehensive operational changes.