Airline MRO Business Analyst & TechOps SME

Ipolarity LLC; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Ipolarity LLC seeks an experienced MRO Business Analyst to bridge business stakeholders and IT teams, driving process transformation across North American airline TechOps initiatives. You will lead requirements, map AS-IS and TO-BE processes, and define solutions for TRAX, SCEPTRE, AMOS, RAMCO, and SAP MRO ecosystems.

The role emphasizes deep domain knowledge in airline maintenance, data requirements, and KPI-driven process improvements, with onsite work in Atlanta or Minneapolis and close

Qualifications

• 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/TechOps.
• Strong understanding of airline maintenance operations and MRO business processes.
• Experience with one or more MRO platforms: TRAX, SCEPTRE, AMOS, RAMCO, SAP MRO/EAM.

Responsibilities

• Lead workshops and interviews with business stakeholders across TechOps functions.
• Document and analyze AS-IS processes and define TO-BE processes.
• Gather, prioritize, and manage functional requirements for MRO initiatives.
• Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
• Analyze and optimize processes across Maintenance Planning & Scheduling, Line Maintenance, Base Maintenance/Heavy Checks, Materials & Inventory Management, Procurement & Supply Chain, Engineering & Reliability, Warranty Management, Technical Records.
• Define integrations, data requirements, workflows, and reporting needs with business and IT teams.
• Support testing, UAT, training, and change management activities.
• Identify automation and AI opportunities to improve operational efficiency and KPI performance.

Skills

Business Process Analysis

Requirements Gathering

MRO Domain Expertise

Airlines Operations

Communication Skills

Job description

Ipolarity LLC seeks an experienced MRO Business Analyst to bridge business stakeholders and IT teams, driving process transformation across North American airline TechOps initiatives. You will lead requirements, map AS-IS and TO-BE processes, and define solutions for TRAX, SCEPTRE, AMOS, RAMCO, and SAP MRO ecosystems.

The role emphasizes deep domain knowledge in airline maintenance, data requirements, and KPI-driven process improvements, with onsite work in Atlanta or Minneapolis and close